At Woowall-E, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our products and services.
By using this website, you agree to the terms described in this policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name
- Email address
- Any information you voluntarily provide when contacting us
b) Technical Information
- IP address
- Browser type & version
- Device type
- Operating system
c) Usage Data
- Pages visited
- Time spent on pages
- Referring URLs
We do not collect sensitive data such as payment details, ID numbers, or health information.
2. How We Use Your Information
We use collected information to:
- Provide customer support
- Respond to inquiries
- Improve our products and website
- Analyze user behavior for optimization
- Ensure security and prevent fraud
- Send product updates (only if requested)
We never sell, rent, or trade your personal information.
3. Legal Basis (GDPR)
We process your data based on:
- Your consent
- Legitimate business interests
- Legal obligations
You can withdraw consent at any time.
4. Cookies & Tracking
We use cookies to:
- Improve site functionality
- Analyze traffic
- Enhance user experience
Types of cookies:
- Essential cookies
- Analytics cookies
You can control cookies through your browser settings.
5. Third-Party Services
We may use trusted third-party services such as:
- Hosting providers
- Analytics platforms
- Email communication services
These providers only access data necessary to perform their services and comply with privacy regulations.
6. Data Storage & Security
We implement appropriate technical and organizational measures to protect your data, including:
- SSL encryption
- Secure servers
- Limited access controls
While we strive for maximum security, no online system is 100% secure.
7. Data Retention
We retain personal data only as long as necessary:
- Support requests → up to 24 months
- Technical logs → up to 12 months
After this period, data is securely deleted.
8. Your Rights
You have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Object to processing
- Data portability
To exercise your rights, contact:
9. Children’s Privacy
Our services are not intended for children under 13.
We do not knowingly collect data from minors.
10. External Links
Our website may contain links to third-party sites.
We are not responsible for their privacy practices.
11. Policy Updates
We may update this Privacy Policy occasionally.
Changes will be posted on this page with a revised date.
12. Contact
If you have questions about this policy: